Accessibility Statement

Last updated:

Money Works Group (“we,” “our,” or “us”) is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of moneyworksgroup.com and adhere to relevant standards and guidelines.

Our Accessibility Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.

Measures We Take

Design system using sufficient color contrast and scalable typography.
Logical heading structure, ARIA landmarks, and descriptive link text.
Keyboard accessibility and visible focus styles for interactive elements.
Text alternatives for images and media; transcripts/captions for applicable content.
Semantic HTML and accessible components tested during development.
Ongoing manual audits, screen reader checks, and automated scans.

Compatibility with Assistive Technology

Our website is designed to be compatible with the following assistive technologies and browsers:

Desktop: JAWS or NVDA with the latest versions of Chrome, Edge, or Firefox on Windows; VoiceOver with Safari on macOS.
Mobile: VoiceOver with Safari on iOS; TalkBack with Chrome on Android.

We recommend using the most recent browser and OS versions for the best experience.

Technical Specifications

Accessibility of our site relies on the following technologies to work with your browser and assistive technology:

HTML, WAI-ARIA, CSS, and JavaScript.

We use third-party integrations (e.g., embedded videos, maps, scheduling forms). While we strive to ensure accessibility of third-party content, we do not control their code and some issues may occur. If you encounter a barrier, please let us know and we will provide an accessible alternative.

Accessibility Assistance & Alternative Formats

Upon request, we can provide information in alternative formats (for example, large print or a braille-ready file) and can assist you by phone or email to complete forms or access content. Please contact us using the details above and let us know your preferred format.

Ongoing Efforts & Assessment Approach

Periodic internal reviews against WCAG 2.2 AA success criteria.
Manual keyboard and screen reader testing of key user journeys (e.g., contacting us, booking, reading resources).
Use of automated tools to flag common issues (contrast, labels, landmarks).
Remediation prioritization for critical issues affecting task completion.

Known Limitations

Although we aim for WCAG 2.2 AA conformance, some content may not yet fully meet the standard due to third-party widgets or legacy documents. We monitor these items and seek accessible alternatives when feasible. If you encounter an issue, please report it to us so we can assist you.

Formal Complaints

If you have contacted us about an accessibility issue and are not satisfied with our response, you may be able to file a complaint with your state or federal civil rights agency. We will cooperate with relevant authorities to resolve any accessibility concerns in good faith.

This Accessibility Statement is intended to support users, including people with disabilities, in understanding our approach to accessibility. We review it periodically and update it as our site and services evolve.